Taking Care of Our Customers - Before, During, and After Shopping
Taking Care of Our Customers - Before, During, and After Shopping
We are proud to craft furniture that becomes part of your everyday life. It truly makes us happy to know that our dining tables, writing desks, dressing tables, and other pieces are where you gather with family, organize your work, and add warmth and character to your home.
Our furniture is made to be lived with. To support your daily routines, special moments, and everything in between.
Damages Are Part of Everyday Life
We also know that furniture is sometimes used in ways beyond its original purpose. A chair becomes a step to reach something high, a table turns into part of a child’s imaginative play, or a console helps with a quick “MacGyver” solution around the house.
We love that our furniture is part of your passions, family time, and daily chores. And because life happens, accidents happen too. A nail polish spill on a dining table, a dog chewing a table leg, a coffee table leg getting damaged (you’d really have to try hard 😉), or a cat leaving scratch marks, we also know these situations well. We have pets, children, and busy households too, and we understand that surprises aren’t always positive.
And that’s okay. It’s all part of real life.
What to Do With Damaged Furniture?
Instead of replacing the entire piece, we offer a simple and sustainable solution: replacement components for our furniture.
- Contact Us - If your favorite piece of furniture gets damaged, even years after purchase, don’t worry. Just send us an email. We won’t leave you alone with the problem. We offer replacement components that can bring your furniture back to looking great and continuing its role in your home.
- Receive a Personalized Order - After reviewing the damage, we’ll prepare a personalized order with only the components you need. The price will be adjusted accordingly, you pay only for the parts being replaced.
- Replace the Parts - We’ll guide you through the process step by step and stay in close contact. You’ll receive clear instructions, even if you no longer have the original manual.
- Enjoy Your Furniture Again - Trust us. Coming home to a beautifully restored dining table feels much better than seeing one with a chewed or damaged leg. Small changes can make a big difference.
We’re Here for the Long Run
Please don’t hesitate to reach out. We’re always happy to help even years after your purchase. For us, the most important thing is creating furniture that supports your well-being and helps make your home the calm, comfortable, and peaceful place it should be.
